Experience and Satisfaction

For Our Patient

What to bring to your

initial consultation?

  • Letter of referral from your dentist, specialist, or GP.
  • Your full medical history including a list of any medications, X-rays, and recent blood test results.
  • Your Medicare card and any private health details you may have.
  • Your GP details including phone number and address.

All patients require a consultation appointment to:

  • Discuss the specifics of your case
  • Review your treatment options
  • Discuss the pros and cons of your procedure
  • Listen to your questions in a relaxed manner
  • Discuss the costs associated with your planned treatment

NOTE: Treatment with us is available with or without private health insurance. However, private health insurance will assist with the costs of your treatment – especially if your surgery requires admission to a Hospital. Each health insurance policy has its own rules and regulations and levels of health cover.


  • Fill out the Online Information Form and press “Send”.
  • If you are unable to do so please arrive 10 minutes prior to your scheduled appointment time to complete the form on the day.

Need further information?

Please contact us on:

1300 132 962

Monday - Thursday: 8:30am - 5:00pm
Friday: 8:30am - 4:30pm

Information About Fees

  • Insured Patients
  • Your hospital and anesthetic fees will be covered to some extent by your Health Fund. We encourage you to speak with your Health Fund to determine your level of coverage prior to your surgery.
  • An account for your hospital stay will be forwarded directly to your Health Fund by the hospital.
  • Medicare does not cover Private Hospital Charges.
  • Self-Insured Patients
  • You will be required to pay your hospital fee on the day of surgery.
  • Compensable Claims
  • Workers Compensation, Third Party, and other compensable claim patients need to have their treatment approved prior to surgery.
  • Our staff can assist you with the preparation of your Claim to help ensure its prompt approval.
  • Department of Veterans Affairs
  • Your fees will be covered by the DVA.
  • Surgeon’s Fee
  • This is payable prior to surgery.
  • Your fee will be that provided to you at your initial consultation.

Flexible Payment Option

Feeling the pinch at the moment? Or maybe you just prefer to spread out the cost of your surgery over a few months? Whatever your reason, your health is our priority,  and we want to make it as easy and accessible for everyone to take care of themselves.

MediPay is a financial solution providing payment plans for patients undergoing surgical procedures and something we are happy to offer here at Illawarra Oral & Maxillofacial Facial Surgery. You can check your eligibility instantly at medipay.com.au and complete the online application in under 10 minutes. No paperwork, just a quick online application and receive a decision in under 60 minutes.